Originally Posted by Ordo

I have been with Phatservers for a couple of years now, $150 for unlimited storage and bandwidth etc. Things have been good but lately, they are only doing support through email and never answer their phone. I've emailed them several times over the past few days about an issue with my MySQL hanging and timing out but no responses.

I think it's time to find a new host.

Anyone know of anyone I can get the same deal for the same or less with quality support?
I dont really want to leave Phatservers because they typically help with anything from script installs, troubleshooting etc and have always been good but I dont know whats happening lately.

Thanks