Quote:
Originally Posted by Juicy D. Links
youll prob have to call em and give em the Mac ID of the modem and let them do their thingy
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This is correct. I don't use the modems supplied to me by my isp, I buy my own and keep theirs as a backup in case mine goes down. But all you should have to do is call them and give them the MAC ID and they'll put it in their system and give permissions for it.
If it's anything like mine though, when there is a very bad outage, their system wants to always default back to the ones they supply, so this is a call you may have to make a few times before they get it. lol