Quote:
Originally Posted by CCBill Paul
I have just put through enough declines on your signup form to increase your submission percentage to over 100%. I simply went through the process and used a bad card to submit the form multiple times.
The percentage is a ratio of submissions to form hits, each time a form is submitted it is not necessarily counted as a form hit.
I am honestly not sure why you received the errors that you did. I submitted your form with the CVV2 missing and I was asked for it straight away.
I have also noticed in my testing that the error within your signup form button code still exists that we talked about a few weeks ago. Let me know if I can help you with that.
|
You know Paul I have always had an affinity for truth. Truth is not something that solicits, it is something that can be very elusive but when it is found it is unshakeable.
I do not enjoy challenging you in this manner, I do not reap any rewards, however somebody must sit here and ask questions when things don't add up.
I can take the ridicule, jokes, besmirching and so forth...from the people who misunderstand my motives.
What I can't take is you coming in here and stating on record multiple times something that is 180 degrees different from what your own ccbilll reps have already explained.
This is not the first time, and each time you come in and apologize on your reps behalf and claim they gave us bad information.
In 6 years of business we have only had a handful of days, I mean a handful of days where we ended up with a join form submission of 100% for the day!
Anyone who studies these stats would be delighted with a 100% join form submission percentage for the day.
So several months back when I saw my first 150% join form percentage I thought it was strange, and chalked it up as a glitch.
when I had another 200% join form submission I started asking questions and polled a few other webmasters who said they never saw a stat like that.
I could not confirm if anyone else had a stat like that, so I figured lets call our best buddies at ccbill and ask if this is normal or a glitch.
Of course the ccbill rep said that having a join form percentage over 100% certainly was inaccurate and he would have to talk to a tier 2 tech because he had never heard of a join form submission going over 100%.
All I wanted to know was what kind of error would cause this. Very simple question and of course no answer was provided.
So I come to gfy and ask if anyone can explain what would cause this suspiciously HIGH join form percentage of 200%
Normally when ccbill can't answer a question you come to gfy and get it answered by others...right no problem yet right...we are just asking questions.
Well Paul into the thread walks yourself, and you say definitively that it IS RARE BUT POSSIBLE to have this kind of join form submission percentage...then you provide a scenario in which this may be plausible...you claim that if there are multiple submissions by the same person this can happen...possibly by someone not filling out the form entirely missing cv2 number,etc....
So at this point I was willing and did give you the benifit of the doubt! I really did, I said well let me go and try to do some multple submissions of my own join form to see if what Paul says about a 200% join form submission percentage has merits....
So I go to my join page, I enter a bogus name and I leave the CV2 field purposely blank!
I press submit and I get the following..."you currently have a subscription and are unable to sign up"
I thought surely must be a mistake because it was a bogus name I entered, and I even left the cv2 field blank..
So I entered a new bogus name and left the cv2 field blank again...I pressed submit and once again got this...." You currently have a subscription and are unable to sign up"
Very well thats 2 join form submissions with bogus names resulting in an error that says "you already have a subscription and are unable to sign up"
So I think the 3rd time is a charm.. on the 3rd try I entered hubbys cc and billing info into the form...once again I leave the CV2 field blank and press submit....
The page went white and returned this error..."CARD DECLINED BY BANK...PLEASE TRY ANOTHER CARD"
Well the problem here and if anyone is paying attention was that all 3 occasions the CV2 field were left blank, and after pressing submit there was no corrective prompt asking to add the CV2 details....
So now I have even more questions than originally. You came in here to gfy and said you submitted the form and left the CV2 field blank, and then was prompted by the join form to "add" CV2 number before form can be submitted.
This is a MAJOR FUCKING DISCREPENCY ..... Why would my own form submissions process the transaction and give me different errors when I purposely left CV2 field blank...but when you submit my join form and leave the CV2 field blank, according to you you could not submit the form until you entered the CV2 number...
I mean this is fucking ridiculous.... I a masking about 200% join form submission and as we comb thru the possible cause we both attempt the same join form submission and get two completely different results...
I mean would you like to see a screenshot of the decline error...that clearly shows the CV2 field being empty and the form still being submitted???:
Because now in addition to my curiosity about a 200% join form submission, I am now wondering why my join forms are being allowed by ccbill to be submitted when the form is not even filled out completely!!!!
CONTINUED BELOW (RAN OUT OF SPACE)