Quote:
Originally Posted by CCBill Paul
If a customer lands on your CCBill join form it is counted as a form hit in the Form Hits report. Once a customer fills out the form and hits submit it is counted as a Form Submission in the report. If the same customer submits the form multiple times it is possible that you can have a percentage over 100% as there will be more submissions than actual hits.
This is rare but if someone is declined or enters information incorrectly it is completely possible that they submit the form more times than they actually load it.
|
I hope people are paying very close attention here....
you are stating that this is very rare.... I have it documented 3 times already this year so how rare is that...
So in essence you are stating that is in fact "possible" to add 100% more gasoline to my tank when it is already at 100% capacity?
If my form was submitted every time it was loaded then in my universe based on math and logic...the join form percentage would be at most 100%
100% submissions means 100% of the join form loads resulted in submissions...
how can 5 visits resulting in 5 submissions be anything other than 100%
So answer this direct question for me....is a 200% join form submission an "accurate" stat
If you say yes it is an "accurate" stat then explain how your explanation is totally opposite of your rep who said clearly that 200% is "INACCURATE"
So the question becomes is it ACCURATE or INACCURATE...because if you say it is "INACCURATE" then the next logical question is how do we know the other stats columns like approvals and submissions are not "INACCURATE" as well?
If you say that this is an "ACCURATE STAT" then how can it be accurate when anything above a 100% join form submission percentage tells us fools that the join form was submitted more times than it was even loaded!