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If a customer lands on your CCBill join form it is counted as a form hit in the Form Hits report. Once a customer fills out the form and hits submit it is counted as a Form Submission in the report. If the same customer submits the form multiple times it is possible that you can have a percentage over 100% as there will be more submissions than actual hits.
This is rare but if someone is declined or enters information incorrectly it is completely possible that they submit the form more times than they actually load it.
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Paulk @ CCBill.com | icq 248615940
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