I'm reading the boards today, and I'm seeing the frustration of my fellow professional webmasters.
I switched to Like Whoa in early late 2002, because I thought of the good deal I was able to get on my hosting (40 Cents A Gig) with 24 hour customer support.
Well, I heard previously that Like Whoa was slow and had a history of downtime..
But I felt like I should trust in them...
Well...
It didn't take long to see my downtime
The Worst was a 11 hour downtime that almost caused me to lose a preferred submitters account
Not to mention the sales lost.....
My trades suffered GREATLY
and pending galleries were denied/rejected
The worst part of this ordeal was when I called Like whoa I was told "Should be up in about 15-30 minutes"
We played that game for 11 hours
Like a good customer, I gave them another chance...
but the next time I had a downtime, nobody answered the phones?
Nobody answered ICQ, it's as if they adopted a policy to not talk to customers during a downtime.
I couldn't take anymore...
I made the best decision of my professional webmaster career and switched to
http://www.webair.com
They took care of me, and waived their set-up fee because they knew what I had been thru with Like Whoa
I'm no Big Tymer..
I'm a 2000 Gigs a month ebony niche webmaster
and they treated me like I was as important as a major paysite program looking for a good reliable host.
If your looking for a great host...
With great tech staff...
You need to check out Webair.com