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Old 02-15-2011, 11:50 AM  
harvey
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Just for the record I want to say again that so far Paxum is OK for me, the currency conversion is a little high but not a lot higher than what Epassporte was (Paxum 7% - Epass slightly under 5%), so all things considered, I've no reasons to complain. Just making it clear since I posted something that wasn't accurate and I don't want that inaccuracy to be considered true.

However, just as a recommendation: other than Chris, I think everybody at Paxum should enter a Customer Service Workshop, it's not the first time Ruth or Paxum (Octave?) show a way less than professional attitude. As a matter of fact I still remember the first time Ruth shown up as Paxum representative insulting everybody, a real train wreck.

On the other hand, I can see Paxum is trying to solve issues. They have issues on their own, of course, but I can perceive a will to get better. So tell me: other than with Michael O., did anyone EVER got a solution to a problem with Epass? Of course not. And none of you gave them the shit you're giving to Paxum.

As for Paxum people: this thread is the publicity you bought with $90. Think about that next time you try to save those bucks, people was really hurt with Epass and you chose to step in that game, now get ready to dance because you'll need to live up to the expectations people never had with Epass. Try to learn something from Forkbeard's last post, you really, really, REALLY need it
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