Because I expect to get jumped on for it, I want to emphasize the part of the timeline that caused me to use the phrase "calming lies" in my previous post:
Quote:
Originally Posted by tranza
On January 17, after no news or card, I talked to Ruth, from their support, about my card. She guaranteed that it was shipped on Dec 23...
Today I received a card, with a postal office stamp from January 18
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The January 17/January 18 dates are too coincidental to be "errors in the shipping department." The first card never shipped as promised; it shipped in response to the January 17 call, and everybody in this thread knows it. Thus, every dime of cost associated with the second card was based on a false pretense, and should be eaten by Paxum, politely and quietly and without any of this "prove it!" nonsense.