Quote:
Originally Posted by RuthB
however since Tranza requested on ICQ on February 3rd that the second card be shipped via express, and as the shipment has already gone out, we cannot refund those fees.
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Wow. This is such bull and you guys know it. You mess up the shipment, and instead of making it work by sending it express on you, you send the card express without him realizing you would charge him (as any sane person would think you eat the fees of your own fuckup).
And why would this stay off boards? This is the only way he can make anything work since he gave you 45 days time to make it work.