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Minte · 01-27-2011, 06:05 PM

I received this email...This hosting company completely destroyed nearly 10 years of gallery work. Over 30,000 gallerys online. 3000+ original templates. Thousands of hours of video editing work with a loss of over 200,000 uniques daily(nearly 50,000 of that quality targeted SE traffic). And the two guys that were taking care of it for me are both out of a job now.

After numerous requests for my data they never have responded until now.

How should I respond to their survey?

Dear Minte

This email concerns your recent ticket: Request for data (MSL-522558)

As part of our commitment to improving your customer support experience, we would like to know how you think we are doing.

You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions.

It should take you no more than a minute to complete (we promise!).

To take the survey, please click on the following link: stack overflow on the site so I removed the linkYour feedback is very important to us and we really appreciate your time.

Thank you in advance,

Envisionext,Inc.

01-27-2011, 06:05 PM
Minte Babemeister Industry Role: Join Date: Jun 2001 Location: Madison Posts: 7,081	How should I respond to this? I received this email...This hosting company completely destroyed nearly 10 years of gallery work. Over 30,000 gallerys online. 3000+ original templates. Thousands of hours of video editing work with a loss of over 200,000 uniques daily(nearly 50,000 of that quality targeted SE traffic). And the two guys that were taking care of it for me are both out of a job now. After numerous requests for my data they never have responded until now. How should I respond to their survey? Dear Minte This email concerns your recent ticket: Request for data (MSL-522558) As part of our commitment to improving your customer support experience, we would like to know how you think we are doing. You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions. It should take you no more than a minute to complete (we promise!). To take the survey, please click on the following link: stack overflow on the site so I removed the linkYour feedback is very important to us and we really appreciate your time. Thank you in advance, Envisionext,Inc. __________________ You might not be as anonymous as you think you are.