Without having my stuff at Amerinoc, I simply wouldn't be where I'm at today.
You will be very happy there and only ask yourself why you didn't make the move earlier.
About adding IPs, I of course have no insight at all what happened in your specific case but I do know that IPs sometimes can take a bit of time to re-route. And if I were a tech, I wouldn't reply back to the customer before it's in a working condition.