"also, need to tweak the hosting setting so the domain without www will work. I was using your DNS info..."
Our software does work with both the
www.domain.com and with domain.com if you point the DNS to our servers.
Enter your domain as "foo.com" (or whatever it is) without the "www" in front.
Then you can link either to "www.foo.com" or to "foo.com", whichever you prefers.
If you have chosen to use the CNAME method, then you cannot CNAME "foo.com" to us. That is a limitation in how DNS works and not a problem with the software. We recommend you point the DNS to us and we offer the CNAME option only to those webmasters who cannot point their DNS to us for some reason.