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Wow - okay boys, have at it. Glad I don't have shit to do with Scott Zambaio. The percentage bump would be understandable IF - IF - you went about it in a more professional, upfront way. REGULAR MAIL? Snort. Shah, very reassuring.
The point is HOW you went about your changes, then getting snotty when confronted about it, then referencing Mallick/ePassports, then miscalculating percentages, then being snotty again, then not addressing the points I mentioned (understandable, if you don't even GET the points), favorably comparing yourself to other processers, being snotty....oh never mind.
Maybe it's a language issue.
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