Originally Posted by RegUser

I have been with them for a year now. Vps is very good, awesome. Support is a bit slow. Overall they were perfect till one day.....woke up and found all sites were offline. Whole vps was gone......nope, whole server was wiped clean. Not a single byte of data from so called back up was retrieveable. Lost EVERYTHING. LET ME BLOODY REPEAT - EVERYTHING.
I had very few old backups but otherwise it was a perfect disaster. About 100 other users lost eveything as well. They offered generous refunds or credits but that was about it.
I have stayed with them due to credit but rely on my own backups now.