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CunningStunt · 11-24-2010, 10:17 PM

Thanks Illtestyourgirls.

I am totally unimpressed by their support. I loaded up my account, had an issue with the campaign, sent them an email, and this:

Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table (state 14).

Of course I'm not in their effing table, I'm a new customer. What, don't we get support? LOL

The only other way to contact them is by phone. Yeah, I'm going to call Spain from Australia to ask them to fix their dipshit interface which can't enter a £ sign correctly. Twats.

11-24-2010, 10:17 PM
CunningStunt Confirmed User Industry Role: Join Date: Aug 2006 Posts: 5,594	Thanks Illtestyourgirls. I am totally unimpressed by their support. I loaded up my account, had an issue with the campaign, sent them an email, and this: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table (state 14). Of course I'm not in their effing table, I'm a new customer. What, don't we get support? LOL The only other way to contact them is by phone. Yeah, I'm going to call Spain from Australia to ask them to fix their dipshit interface which can't enter a £ sign correctly. Twats.