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Originally Posted by KlenTelaris
Hmm,i would swear how their support said how is that impossible.And btw it looks like fee which you paid for transaction is bigger then western union fee.
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I just sent them an email, this is their reply, a simple copy and paste:
Quote:
Thank you for contacting us.
Please note that on top of the loading fee of 3.75% you were also charged a cross border fee since the transaction is an online transaction.
Anytime money crosses borders or currencies, MasterCard and the issuing bank apply processing fees to the transaction. This is true of both POS (Point-of-Sale) and ATM transactions.
When the Payoneer card is used for non-USD transactions, a currency conversion fee takes place based on MasterCard®'s exchange rate, which is adjusted regularly based on market conditions.
A similar fee is applied when your MasterCard card is used in USD but in a country other than that of the issuing bank. The combined processing fee charged with the Payoneer card, including MasterCard® and bank charges, can be up to 3%. Please note that currency conversion fees and cross border fees are charged by all banks and by MasterCard, and the fees charged with Payoneer cards are among the lowest in the market.
Please feel free to contact us if you have any additional questions.
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Now i'm waiting their response.