So i received the long waited message today:
In order to facilitate the payment of the funds on your card we need you to complete and the return the attached Manual Payment Form to us. The only additional documentation required is if your address has changed to that currently on the card a new utility bill for proof of address purposes is required.
MY PROBLEM IS THAT THERE WAS NO FORM ATTACHED, does someone who has received same message have that Document on hand ?
I dont want to have to request it and wait more weeks for an answer
