Quote:
Originally Posted by SwirlsGirl
What would you say if a representative from a top tier premier billing company went on record saying there was a long time,continuing, unresolved problem within the billing system, that would cause various admin stats...join form hits,join form submissions, declines,conversions,etc... to be "INACCURATE" at times?
Honest answer please....
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That would be.....disturbing.
Believe me, I've seen everything from mis-indexed responses causing declines to show as approved and approved as declines to the re-routing of sales transactions through the wrong MID (merchant account ID), too time-out errors which caused the site operator to receive time-out declines for cards that received auths outside of the timeout setting.
In general though, processing company profitability depends on accuracy so I would be interested to see how they've stayed in business without being accurate.