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October 18, 2010,
Dear Account Holders,
Please be advised wire disbursement requests are being processed daily and we are working to respond to emails that have been sent to [email protected]. We have a small group of people working to complete these tasks and they are dealing with thousands of fraudulent requests and duplicate forms which are causing further delays. Please only send one email to [email protected] to ensure your request is handled in a timely manor.
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fraudulent requests causing delays...? How about adding a webbased form to the user/password protected area of the websites? problem solved.
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Please DO NOT contact the offices of United bank or Mr. Gregory Elias. Correspondence sent to these parties will slow down the process ePassporte controls.
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if United Bank or Mr Elias are no longer involved with ePassporte, how will emails sent to them cause any kind of delay?
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There are also a number of websites posting contact information for people who are not longer employed by ePassporte. Contacting or harassing these individuals will delay your request.
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Again, if those people are no longer involved in ePassporte and contacting them won't speed up things, how will it delay things?
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We would like to assure each and every Account Holder that all funds will be returned. We are also working to restore the ability to view balances and submit documents online. We hope to have this functionality available before the end of the week and will post updates on our home page when available.
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Why did you take it down in the first place?
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Please continue to check the ePassporte.com website daily for new messages or information.
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ok, will do