Usually I'd agree but it was my account rep who caused the problem in the first place!
I asked him to let me know what the procedure would be if I wanted to close my account. Instead of telling me, he closed the account straight away. My funds are therefore frozen for six months and I've lost all rebills too.
I've phoned him, e-mailed him, icqed him... no reply. I've tried other people but they just pass me back to his voicemail.
