Originally Posted by Davy

I would not count on getting that call back. There's just too much going on for them right now.

But thanks for the info. My card is not working, either.
I am unsure if it's because of a technical difficulty or if it's because my account was flagged somehow. They did send me an email telling me that "my account's status" requires me to send in verification... so I'm not sure if they just turned off the possibility to withdraw money.

It's a little late now... but my advice to people is to NOT contact the bank before trying out the ATM.