Bank message updated:
To All SKNANB Visa Prepaid Cardholders
As previously advised, SKNANB has been working diligently on the necessary efforts to restore prepaid cardholders' ability to access their Visa card funds.
It is still expected that from Wednesday, October 6th, the overwhelming majority of cardholders will be able to access the funds on their Visa Card using their existing virtual card and/or physical card(s), without providing SKNANB further information. A small percentage of cardholders will be asked to provide certain confirming information. SKNANB prepaid cardholders should continue to check this site for further updates.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at
[email protected]. In addition, cardholders can call +1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
We understand the inconvenience and SKNANB thanks you for your continued patience.
St. Kitts-Nevis-Anguilla National Bank Limited