Quote:
Originally Posted by Fetish Gimp
Good info, nicely presented. Thanks borked.
I especially liked that "streaming movies available for one year after cancellation" solution.
What about letting the returning ex-member read about the new updates since they canceled (but not be able to view them), and then throw in a re-join offer (10% discount or something)?
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Yes, that's exactly how it works in what has been implemented - on login with an expired user/pass, they get sent to the holding area with all their movies available listed.
However, the entire member area is still open for them to browse and looks like what every other valid member sees. The difference is, on clicking the "View this movie" they get the modal box with details on how to come back (at discounted price as a bonus etc).
All thumbs are still viewable, but the "good stuff" needs for them to come back into the circle, and a lot do!