Quote:
Originally Posted by tony286
When I worked for Mercedes Benz we were taught without the customer we are nothing.
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We all know how customers are. They really do not give a fuck. They want the best price, they want it now, and they do not care who from.
This isnt 20 years ago, this is the age of a ME ME ME society. and i love using that against people in my marketing campaigns.
And i could care less if i get complaints ill close shop and toss up a new template the next day.
Example: my buddy had a customer make around $1000+ off a single transaction, then the next day the site was lagging. the customer came in and told him he was going to sue him etc etc. even though he didnt spend another dime or lose a dime.
Do not think for 2 seconds just because you have good support people will not jump ship to the cooler newer place "across the street" because they will.
i spend my time and money getting policies in place that protect me. not worrying about what customers ihave to say.
I can SEO my website name over top their listings need be anyway. fuck them.