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You can tell who has never worked in a similar position. He is an employee and not only that one that has been around and helping a lot of people for years. He is taking the majority of the public heat and not cracking. That is not as easy as people might think. Especially if, as may very well be the case, he isn't being given the answers to those questions either.
Plus, anybody ever thought that maybe his job is in turmoil right now? I am sure he wants to answer but can't until he is given and allowed to post answers.
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