Sorry if this was mentioned already, but I just got this message today. ePassporte is saying that they're no longer going to show you the balance of your money in your Visa account and basically if you want it, you have to go ask St. Kitts yourself. WTF is going on? I haven't been on the forum in several days. Is this something new?? So they're not going to keep trying to fix the problem, they're just telling us to contact St. Kitts directly ourselves?? Is Michael O still responding to messages on here? What's this all about??
Quote:
From: ePassporte
To: my account
Received: Sep 28, 2010 5:44 AM PDT
Subject: Message from Epassporte
Dear ePassporte Account Holders
St. Kitts Nevis Anguilla National Bank, without our prior knowledge, has turned off the ability for ePassporte to access or display Account Holders' Visa Card balances. This means that when you login to your ePassporte Account, you will only be able to see your Wallet balance. As a consequence, inquiries regarding your Visa Card balance must be directed to St. Kitts Nevis Anguilla National Bank. St Kitts Bank is responsible for all funds on Visa Cards. Their contact information is as follows:
St. Kitts-Nevis-Anguilla National Bank Ltd.
Central Street,
P.O. Box 343
Basseterre, St. Kitts, West Indies
Tel: (869) 465-2204 Mon - Thurs: 8 a.m. - 2 p.m. Fri: 8 a.m. - 4 p.m.
Fax: (869) 465-1050
Email: [email protected]
ePassporte will continue to provide support with regard to the funds in your Wallet. We kindly ask for your patience as we must verify Accounts and balances manually.
Thank You,
ePassporte Account Holder Services
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