Quote:
Originally posted by Kimmykim
Epoch's risk management on the Mastercard issue was not, and is not any different than any other IPSP.
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Actually, I do agree with you on this point --- very much so. Ibill screwed up with Mastercard, so did PayPal as well.
But, as far as I can tell (and feel free to correct me if I'm wrong), those other companies don't post constant PR hype about how supposedly honest and competent their managers are.
As far back as August, 2002, there have been many GFY threads where many webmasters have questioned Epoch's billing practices --- and whether they were pushing the limits on chargebacks.
The response from Epoch was always the same: Don't worry about it. We know what we are doing. We won't cause you any problems with the credit card companies.
The Mastercard lawsuit told completely different story. Epoch was being fined millions of dollars during the same time period they were telling webmasters everything was fine. By their own account, it's gotten so bad that they had to file suit.
On top of that, Chris Mallick blatantly lies to me about Epoch's supposed lack knowledge about Mastercard's rules when, in fact, they did know --- and mismanaged the situation --- badly.
Now here comes the Epoch/Epassporte people once again --- selling Epassporte with the same motto: Trust us. We know what we are doing. We're not going to get you in trouble like PayPal or others did.
But we're not going to disclose details of the Epassporte operation.
It comes down to credibility, and there's not much to speak of.
I have rules too ...
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"I have rules, and one of them is that if you lie to my face, I will come back and bury you repeatedly in every forum I have. " -- James Cramer, Thestreet.com