Quote:
Originally Posted by Domain Broker
What country is their live support farmed out to?
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Domain Broker, we have offices in both Europe and the US and none of our support is "farmed out". Every single person that works for us is a full time salaried NameCheap employee.
If you take a look around or Google us, we have one of if not the best reputations for providing quality customer support.
In fact, I'm posting here now because I/we care about your business and our reputation with you so I want to clarify our position in these matters.