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When someone pays you for a script you kind of have to kiss their ass regardless of how unpleasant it may be. If they have a bad attitude all the time, just tell them to get bent and give them a refund. It's not a $20 script. If we're talking $300 that is definitely enough money to expect some quality support. $300 also isn't enough to be worth taking abuse over. If you dislike the customer that much, issue a refund and be done with it.
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I like pie.
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