Quote:
Originally posted by AllisonWonderland
So when Joe Assblow calls and says that his doofus son used his card, or that he never made the charge, that it's fraud, is the card automatically cancelled so the thieving son and thieving stranger can't use it again?
|
If he calls his bank and says his son did it, the bank says "Well, that's your responsibility. Keep it away from him in the future". We don't dispute charges if we know who did them. Joe Assblow has to deal with his son directly and press charges if need be.
If he calls his bank and says the charge isn't his, a chargeback is done. The card is not automatically cancelled because an unrecognized charge does not mean it's fraud.