email i got asking whats up, first half is old, second is new i think, if not excuse
Quote:
Thank you for your inquiry.
At the request of St. Kitts-Nevis-Anguilla National Bank (SKNA), on September 2, 2010, Visa blocked network access for prepaid cards issued by SKNA and operated by ePassporte.com to address certain program deficiencies. ePassporte.com is a third-party agent that works with SKNA.
It is important to note that impacted SKNA prepaid cardholders are still able to access their funds through SKNA or SKNA's agent, ePassporte.com. For more information cardholders should contact SKNA or ePassporte.com.
Visa is committed to maintaining the integrity of its global payment network and routinely conducts due diligence to ensure Visa prepaid programs adhere to the company's stringent program requirements and controls.
Visa does not have access to or jurisdiction over accounts. Our financial institutions (the banks) issue cards and are responsible for all billing and account management issues. Accounts are confidential and proprietary information between the issuing financial institution (the bank) and the cardholder.
Please address your questions to the financial institution that issued your Visa card. You can contact them using the address or telephone number on your Visa statement or on the back of the card. Only your card-issuing financial institution would be able to assist you with your inquiry.
Thank you for writing.
Visa Webmaster
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