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I don't really see how it's "today or nothing." It isn't a murder investigation where the first hours are crucial.
Ever deal with a local bureaucracy and pull your hair out dealing with people that just don't care? Yeh, multiply that several times over. Even if epassporte put their whole staff on the issue 24/7, there would still be a big hold up due to dealing with outside bureaucracies. The bank, visa, regulators, or whoever it may be.
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