Originally Posted by Forkbeard

I am getting a little tired of being told that my money is "safe". Money that I cannot access, money that nobody knows whether or when I will ever be able to get, is not "safe and secure".

In response to the initial message from Epassporte before I ever saw this thread, I sent (without much hope, having had such bad luck with general Epassporte support before) a message center inquiry asking how I could access the funds locked on my Virtual Visa. This is what they told me:

Thank you so much Swaroop S. for precisely nothing. I don't think 'safe and secure' means the same thing your dialect of English as it does in mine.