Originally Posted by PornMD

IF the problem was as simple as they keep making it out to be, then they should have moved everyone's funds in their system to the Wallet, covered it themselves, and emailed all account holders indicating there's an issue with the Virtual Visas and they will work to resolve the matter ASAP but that all funds have been moved to the Wallet and are still sendable/withdrawable. They would actually be confirming what they are saying by their actions, which they currently are NOT, and as we all know especially in this day and age with constant lying from all sides, actions speak MUCH louder than words. What has Epass done to assure that your money is safe other than say "don't panic, we'll get this straightened out soon"?

Instead they did nothing of the sort and hoped that the human nature behind bank runs would NOT prevail. They are officially fucked as a payment processor with how they've handled this, with no offense to Michael O since it obviously wasn't his call on how to handle this situation. The proper damage control was to actually control the damage, not try to tell people not to panic...that's just fucking stupid.