Originally Posted by hornEtoad

I sent Visa an email basically saying WTF. I am surprised to report that they responded in less than 24 hours. As you can all expect the answer is completely useless but at least they responded... I guess!

"Thank you for contacting Visa. We value your business and regret that we cannot directly help you with this situation. Visa does not set up, service, or have access to cardholder or merchant accounts. This is done through our client financial institutions (the banks). Each financial institution has its own criteria for issuing Visa cards, interest rates and credit lines.

Please contact the financial institution that issued your Visa product using the address or telephone number on your account statement. This number may also appear on your card. The financial institution can directly address your inquiry.

Thank you for writing,
Visa Webmaster"