Quote:
Originally posted by BVF
I was checking out the CCbill new fangled stats system and I see this chargeback:
Credit card (Visa - BIN#425436)
$19.95 for 00030 days followed by $19.95 every 30 days.
Member Since: 2003-03-15
Cancel Date: 2003-03-23
Expires: Expired
Cancel Reason: Satisfied Customer
Now the man admitted that he was a satisfied customer yet he STILL charged back....This is some bullshit...
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DV: Interesting turn of the table, right?
For years webmasters (not all but many) ripped off the member and now there?s a bunch of them ripping off the industry. They know the game all too well. They know that if they call CCBill they?ll get a refund or they?ll just chargeback, no questions asked.
The key is to have a site they want to return to and making sure you scrub out idiots, which CCBill does? maybe too much. You have people locked out who might have had good reasons to chargeback.
CCBill has a great interface, especially with System5, however the support still sucks.
