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This guy is no hero - he's a douchebag who need to serve about 30 days in county jail and then be banned from ever working in the airline industry again. If he didn't like his job and the people he had to deal with, he could have quit. My sister was a flight attendant for over 30 years with Delta and even though she put up with huge amounts of crap, she was never rude to a passenger and never pulled any shit like this little crybaby. Fuck him.
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