Quote:
Originally posted by corvett
System 5 is a new reporting system, which presents information to our clients more effectively. The release of this system should not affect any sales or transactions; the admin is a better way of presenting data.
We are currently in communication with Donovan, and have been since last night, trying to help troubleshoot any possible issues.
As far as the reporting goes, aside from a few minor bugs that were quickly repaired as soon as we were notified, everything seems to be running well.
|
CCBill is indeed one of the most stable of the ebillers out there. But there are still problems now and then. For example, last night the daily stats wouldn't work. Got confirmation on that from one of your support people..some sort of a glitch for about 4 hours or so. But it's fixed and working now.
Just today though I've noticed a BIG bounce in email telling me that several peoples re-newals didn't go through. Now the problem I'm having is telling whether THEY chose NOT to renew or if their account got closed because their card bounced. Maybe something that can be looked into for future changes?
P.S. Can I have a piece of pie now?
