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Old 07-10-2010, 11:52 AM  
Paul Markham
Too old to care
 
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Join Date: Jun 2001
Location: On the sofa, watching TV or doing my jigsaws.
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Quote:
Originally Posted by Barry-xlovecam View Post
Too often we do not think of the customer's POV. However ultimately, that customer's purchases not only pay the bills, but that customer's decisions are in direct relation to our ROI.
Most never cared about the customer until now. Now everyone is praising an article that's at least 5 years too late.
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