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Old 06-15-2010, 10:51 AM  
AFSC
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Join Date: Sep 2006
Location: Studio City, CA
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Quote:
Originally Posted by ruff View Post
Sorry about your problems. I bought from them during the same period, got a harddrive full of the content in a timely manner, everything was there and accounted for. For the price, unbeatable. Would not hesitate to do business with them again.
Hey RUFF, how have you been???? Glad you got everything and are happy. Where's your next order, LOL.

We try to make sure everyone is happy, unfortunately sometimes that's just impossible.

In the end, he will receive his refund, as he only requested it yesterday. It's just a shame that some people attempt to use these bulletin boards as a means of trying to bully and intimidate, like it's gonna help their cause, in the case of a company like ours it doesn't help their cause or intimidate us because of people like you.... Fortunately, we've shipped close to 600 orders and 99% of which have gone to people just like you who have NO complaints and are very happy. The 1% of people that are not happy, we deal with them swiftly. It's unfortunate that things like this happen, but they do and theirs nothing you can do.

Stay in touch, and get your next order in :-)
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