Quote:
Originally Posted by CHMOD
I got his reply from CCBill :
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We have been watching that thread and I have been personally talking to many of the posters in that thread however there are a couple of reasons that I have not posted and the main being that we cannot find any issues with our system and people like yourself do not want to hear that ?everything is fine?.
I have copied our analysts on this email so they can take a look at your account and see if we notice any problems at all.
Currently we are unaware of any issues with our systems however we are carefully looking over all of them as we speak and are always monitoring and making steps to accept as many transactions as possible. Please remember, when we do not accept sales we do not make money either so it is in our best interest to make sure everything is on the up and up always. That being said we also look at our statistics over the years and compare certain months and honestly we see usual drops in volume this time of year as well, while such fluctuations may seem abnormal we see do see them all of the time.
We will be in touch.
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Yesterday, and for the 3rd week in a row, sales are shitty. 20 sales one day, 3 for the 3 next days. Then 15, then 4.
Always same traffic. Before, sales were coming in smoothly everyday.
Something is going on, I don't know what exactly but I have enough.
I am switching to another processor today.
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1st: Switching to another processor may or may not help you. I've seen these patterns with Epoch, too, tho the patterns do seem to be a little differant than CCBill (differant merchant accounts maybe?).
2nd: CCBill's response was poorly written so I never 'trust' anyone who can't spell correktly. LOL Just kidding - but the 'everything is fine' and 'we make money when we put-through and don't when we don't' arguments would hold more water if the stats from various webmasters didn't 'match up' almost perfectly. In other words, within a day or so of each other EVERYONE had a 'bad day' on such-and-such a date, then EVERYONE had a 'good day' on such-and-such a date. This tells me that SOMEthing is going on here. And it may, in fact, NOT be with CCBIll (or Epoch et al). It MAY be Visa or the banks putting a clampdown on.
Anyway, when I see 20+ sales one day, then 3 the next, then 20+, then 2, SOMEthing is wrong here. Please don't piss on my leg and tell me it's raining. LOL
Oh - and Summer's "officially" here! What does THAT mean then?
