My best was a couple of years ago - sorry it is kind of a long story.
Some friends of mine had a burst pipe in their house and it did a lot of water damage to their kitchen and living room. It took about 4 months to finally get everything fixed. The last things to get fixed were the kitchen floor and the island in the kitchen. They had to replace the island which meant they had to put in new counter tops for the whole kitchen. My buddy and his wife had picked out some really nice counter tops. I called the contractor who was doing the job (he is another friend we have all known for a while) and we came up with a plan. The contractor calls my buddy on March 31st and tells him that they have had a cancellation so he has been bumped up and they will be out tomorrow to install the counter top. My buddy and his wife both work and will be gone, but the contractor has a key. After they leave for work the contractor friend and I rush in and install our "custom" counter tops. They were made of shitty particle board and painted bright pink and purple. They were nasty, bright and disgusting looking and were covered with Hello Kitty and Hannah Montana stickers and pictures.
Getting all this stuff fixed and dealing with the insurance company had been hell. Many things had been done wrong and they were getting jerked around a lot until they finally brought in our contractor friend to take over the job. So my buddy's wife comes home and flips out. Seeing these counter top is the final straw. She calls the insurance company and leaves them a very nasty message then calls the contractor to ask WTF he is thinking and wondering why he didn't call them when he saw how godawful this whole thing was. She calls the counter top maker and leaves them a vicious message. My buddy comes home and he isn't happy. They call several people and can't find anyone to give them answers. Finally, I have my brother's wife call them acting like she is a rep for the company that built the counter top. They give her an earful and she tells them, "We called to get the specifics of the counter top and talked to Emily. Emily gave us all of the specs and told us what you wanted them to look like." Emily is their 6 year old daughter who loves Hello Kitty and Hannah Montana. (BTW she loved the counter tops
) so now they think that they just spent four grand on counter tops that look like hell and that the counter top builder took the order from their 6 year old. I call and go over to see this "tragedy " that has occurred and eventually I say, "Check this out. You say you got bumped up on the schedule?" They say, "Yeah." I point to the calender and show them what day it was. They both fell on the floor laughing.
The best part was that they had to call the actual counter top manufacturer and their insurance company back and leave another message to apologize from ripping them a new ass earlier