Quote:
Originally posted by Cindyff
The one thing i found that Epoch do above all others is they care very much about their clients and their problems and in an emergency we can call Amparo 24/7 for help and she is there now thats excellent customer service
Cindy xx
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That's great for you.
We, on the other hand, were never given our salesperson's (Anthony W.'s) cell number. So we can only talk to him Monday-Friday. So if we have a technical problem on the weekend, and Epoch tech support is not answering the phones and not calling back (as was the case yesterday), I guess we're out of luck? That sucks.