Quote:
Originally posted by natkejs
We've experienced lots of problems with iBill but not Epoch so far.
One of us ended up going down to their office and stayed until the problem was solved.
They have so many clients ya gotta yell like hell to get their attention.
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Thanks.
I am trying to yell like hell, but Epoch seems to be trying like hell to ingnore us today.
It seems like the affiliate signup page bug would be fixed immediately because no webmaster could ever use a page that is screwed up like that.
We may be told that other priorities of their tech support team were higher than responding to us (or even returning our calls placed throughout the day to their call center), but that's the same kind of treatment that prompted us to move gradually from iBill to Epoch. We still want to make Epoch our primary payment processor, but changing our affiliate program was a necessary first step. Now I wonder....