I tried adding you to ICQ but you didn't show up on my list - I think it is cause I use Trillian. I also had a couple other people send add requests, added them ... and then nothing happened. Very weird.
Anyways, until you get me on ICQ - If you want to check out
http://www.ryanlanane.com/soc I think you'll see the positive impact it would have with making your affiliates feel important. We lose that 'personal' touch nowadays strictly mass e-mailing everyone we deal with. This is a great way to get that personal touch back to your business.