Quote:
Originally Posted by nightsurfing
Thought I would jump in here with a related question seeing as Michael is here and is said to be the one to go to at epass.
Why does epassporte wait until the last day your card is valid to take money and renew the card? My card expired 01/2010 they waited till last day of January took my money and then ordered my new card. Now I have no card to withdraw funds and I am told it could take 6-8 weeks to get my new one?
But of course if I want a card faster I could pay a $100 charge to get it in 5 days.
|
That would be a mistake on your account it should have renewed on Jan 1st.
Your card should be send on Tuesday since Monday is a holiday, please forward me your UserID and I will look into why this happened.
[email protected]