Originally Posted by Michael O

Try contacting them again maybe via ICQ? Maybe they are adding your money when they run the next payout which were my experience when I asked programs to close my account.

I had a similar problems with a company that is very big with an higher than usual minimum payout for ePassporte.
They decided to suspend my account because of inactivity despite me having made a sale within the last 2-3 months making $5-20 a pay period of referrals.
When I asked them about it they claimed to have emailed me about it and even after triple checking my email I did not find any email from them.
When I met the minimum payout 6-12 months later no payment seemed like they did not count my earnings the month or 2 where my account were suspended so I had to contact them and convience them they owed me a payout. Funny thing is that I have not earned one cent with them since despite having referrals there that have made consistent sales for the last 6-8 years