Quote:
Originally Posted by Tanker
The bigger question is an this is a long time standing question
Who is the customer
the affiliate selling his traffic to the program
or the program buying the traffic from the affiliate
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thats a good question, who is the customer. Not sure if that matters from a stand point of charging people to receive a payment or not...
I had to think about this one for a couple minutes. I would think in all cases the customer is the person who is doing the paying. If you are paying for a service then you are the customer. The person paying the hosting company for bandwidth is the customer. In your example I would say the program is the customer, they are paying for a service.
However, I see the affiliate's relationship as more of a B2B transaction. Not employee/owner or company/customer.
Which ever way you look at it, no party should be charging the other party a transaction fee to send them the money they are owed UNLESS they provide multiple options for payment that are a convenience so they can receive payment fast, such as a wire. There should always be at least 1 "free" way for them to get paid. Services were provided, payment in full should be made. Checks, in the US at least are very inexpensive to send to other people in the US. If you are sending international and it is very expensive for you to send checks then I completely understand not offering that option or putting a fee on it. However you should be able to offer another option that is cheaper for you such as epassporte that you do not charge the other party a fee to receive the money they are owed.