Thread: Stats time!
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Old 04-29-2003, 11:23 PM  
pine
Confirmed User
 
Join Date: Oct 2002
Location: The Falls, eh
Posts: 1,373
Quote:
Originally posted by xxxdesign-net
chargebacks and refunds??
got some of those lately... but whats the difference exactly??
A refund is where the surfer goes to your processor and says "I want my money back", so they reverse the charge.

A chargeback is where the surfer goes to his or her bank and says "I didn't make this charge", and the bank dings your processor for the cost + a fine.
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