Quote:
Originally posted by xxxdesign-net
chargebacks and refunds??
got some of those lately... but whats the difference exactly??
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A refund is where the surfer goes to your processor and says "I want my money back", so they reverse the charge.
A chargeback is where the surfer goes to his or her bank and says "I didn't make this charge", and the bank dings your processor for the cost + a fine.