Quote:
Originally posted by 49thParallel
Boy silly him...how did he possibly miss the terms that said he had to cancel at least 24 hours before the end of the trial, to avoid rebilling. This clause was clearly stated...ABOUT 300 WORDS INTO the terms and conditions.
My god, what happened to you people while you were growing up so that you would think this type of slight of hand, fraudelent behavior is acceptable.
Please, please, please explain to me where any type of common sense would dictate to the average consumer that a 3 day trial is anything but a three day trial. You all defend this type of action (I guess so you can sleep at night),...but I will NEVER figure out how so many people can justify this.
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A 3 day trial is a 3 day trial (in fact with many billing companies its actually a 4 day trial). If the persons cancels at the billing company they can cancel 71 hours and 59 minutes into their trial and they won't get rebilled.
We have a 24 hour clause on our website, to protect against people who email us messages like "cnxl mbrshp" at 71 hours and 59 minutes into their trial, without supplying their name or subscription number and using a different email address than they used when they signed up. The 24 hours gives us time to respond to them and figure out who they are before they get charged.
Of course some people don't read that clause and still email us 71 hours and 59 minutes into their trial. Idiots.